The longer answer
01It depends on how the move is booked
On any local move, yes: one crew loads, drives and unloads. On a long-distance move where you reserve the whole truck, the same team also handles both ends. On a standard weight-based interstate move, delivery is scheduled through dispatch, and we confirm the delivery window once your shipment is on the delivery truck.
02Who handles each end
| Type of move | Loading | Unloading |
|---|---|---|
| Local, door to door | Our crew | The same crew, without a handoff |
| Long distance, reserved truck | Our crew | The same team, with guaranteed pickup and delivery dates |
| Interstate by weight | Our crew | Scheduled through dispatch; window confirmed once loaded for delivery |
03Why reserving the truck changes things
When you reserve the whole truck, nothing else rides with your belongings and the team does not hand off to anyone. It is also what makes a binding flat price and guaranteed dates possible. For many families the continuity is the reason to choose it: the people who wrapped the furniture are the ones who unwrap it. Our long-distance moving page compares both options.
04On a weight-based interstate move
- Delivery can take up to 30 days from the first available date
- Typical averages: West Coast 3-7 days, Mountain and Central 7-10, East Coast 10-14
- We keep you updated and confirm the delivery window once your shipment is loaded for delivery
Payment on long-distance moves is split in two: half when we pick up, half when your things arrive.
05Long-distance questions
FAQ Questions and answers
Do the same movers unload a local move?
Yes. On local moves your crew stays with your belongings from the first box to the last.
Can I request the same team for both ends of an interstate move?
Reserving the whole truck gives you the same team at pickup and delivery, along with a binding price.
Is a reserved truck worth it for a small shipment?
That depends on your budget and how fixed your dates are. A weight-based shipment is priced on what you send, while a reserved truck gives you a binding price, fixed dates and one crew.
Who do I contact about my interstate delivery date?
Call our office. We stay in touch and confirm your window when the shipment is on its way.
