The longer answer
01Not without a confirmation
We are flexible about dates, but we cannot hold a reservation without a confirmed date. As soon as you know your date for sure, let us know and we will do our best to fit you in on the day you want.
02Why we do not pencil people in
We only put firm bookings on the calendar, so the date you confirm is really yours. Until then, an open day can be taken by someone who is ready to commit. That is why we encourage people to reply the moment a lease, closing or key date is settled, rather than waiting until the week before. When you do confirm, we send your arrival window: 8-10 AM for the South Bay and Peninsula, or 9-11 AM for San Francisco and the East Bay.
03Confirming costs nothing
| Deposit on a local move | None |
| Payment due | At the end of the move |
| Final check-in | 3 days before move day |
Because there is no deposit, the main thing we need is a firm date. If something changes later, tell us as early as possible. When a booked date needs to move and the new day is open, switching is usually easy, and David sends a revised confirmation.
04While you wait on your date
- Get your quote now so the rate and crew are settled
- Note a second-choice date in case the first fills
- Watch for busy stretches like holiday weekends, which go quickly
- Reply as soon as your lease, closing or keys are confirmed
- Book any elevator time at both buildings once the date is final
- Ask your building whether it needs a certificate of insurance; we provide it free
Our best time to move guide explains which weeks are busiest, and the moving checklist helps you use the waiting time well.
FAQ Questions and answers
Can I book now and change the date later?
If the new date is open, switching is usually simple. Tell us as soon as you know.
Do I lose money if my plans change?
There is no deposit on local moves, so nothing is paid up front.
What dates book up fastest?
Weekends and holiday weekends tend to go first.
