The longer answer
01Yes, 3% on card payments
Paying by Visa or Mastercard adds a 3% processing fee to the transaction. Debit and credit cards are treated the same. If you would rather skip the fee, pay with cash or a money order.
02Why there is a fee at all
Card processors charge the business a different rate depending on the card type, rewards level and how it is run. Instead of guessing which card you will use, we apply one average rate of 3% to every card transaction. That keeps it simple and the same for everyone, and it lets our hourly rates stay as they are for customers who pay another way.
03What 3% looks like in dollars
| 3-hour minimum | Move total | Card fee (3%) | Paid by card |
|---|---|---|---|
| 2 movers at $145/hr | $435.00 | $13.05 | $448.05 |
| 3 movers at $175/hr | $525.00 | $15.75 | $540.75 |
| 4 movers at $235/hr | $705.00 | $21.15 | $726.15 |
The fee is the same 3% on a longer move: $30 on every $1,000. Your actual time depends on your move, and packing materials are added to the total as used. Our moving cost guide explains how the total is built.
04Ways to keep the fee off your bill
- Bring cash for the final amount, or a money order.
- If you are not sure of the exact total, a money order close to your estimate plus cash for the balance works.
- Check our coupon page for discounts you may qualify for, which are applied to the move itself.
- Look over your quote again the day before, so you know roughly how much cash to have on hand.
None of this is required. Plenty of customers pay by card because it is convenient and leaves a clear record, and that is completely fine.
FAQ Questions and answers
Is there a cash discount?
There is no separate cash discount, but paying cash avoids the 3% card fee, which has a similar effect.
Does the fee apply to debit cards?
Yes. Credit and debit are charged the same 3% because both go through card processing.
Is the tip charged the 3% fee if I add it to the card?
Ask the foreman when you pay. Any amount run through the card machine is part of a card transaction.
