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I did not receive my moving quote email. What should I do?

Short answer

Missing your Spartan Moving quote? Check junk and spam, confirm the email address, or ask David to text you a direct link that opens on your phone.

By Spartan Moving Systems · Updated October 2026 · Cal-T #0190543Licensed & insured · US DOT 17834944.8 on 79 Google reviews

A moving truck packed with blanket-wrapped furniture and boxes

The longer answer

What to do first

Look in your junk or spam folder, then reply or text us. Quote emails sometimes get caught by filters, especially in Outlook and work inboxes. If it is not there, David can text you a direct link to the same quote, which opens fine on a phone.

Moving boxes and shrink-wrapped furniture strapped inside a moving truck

Where the email usually hides

  • Junk or spam. The most common spot. Mark it as not spam so the confirmation and reminder land in your inbox later.
  • Outlook Focused / Other tabs. Outlook and Hotmail filter more aggressively than most providers.
  • Promotions tab in Gmail. Search for "Spartan" across all mail.
  • A typo in the address. One wrong letter sends the quote nowhere. We will read back what we have on file.
  • Company email. Corporate firewalls sometimes hold outside mail. A personal address is often easier.

Getting the quote another way

You do not have to wait on email at all. Text or call 1-877-417-6060 and ask for the quote link by text. It is the same page, with your rate, minimum, what is included and how supplies are billed. From there you can read it, save it, and book when you are ready.

To keep the rest of our messages flowing, add our address to your contacts once you find the first email. That way your booking confirmation and the final confirmation three days before the move do not end up in the same filter.

Which channel fits your situation

SituationBest next step
Found it in spamMark as safe and add our address to contacts
Not in any folderText us and ask for the link by text
Email on file may be wrongSend the correct one and we re-send it
Never requested one yetFill out the quote form

For background on how local pricing works while you wait, browse our moving resources.

Inside a moving truck: wardrobe boxes and moving boxes stacked floor to ceiling

You might also ask

Questions and answers

Why do moving quotes go to spam?

Automated messages with links and prices trip filters, and Outlook is the strictest. Marking our message as safe fixes it for the rest of your move.

Can you text me the quote instead?

Yes. David can send a direct link by text that opens the full quote on your phone.

I typed the wrong email on the form. Do I start over?

No need. Send us the right address and we will re-send the same quote.

Moving day, done right

A white Spartan Moving truck parked on a quiet residential street
Wooden storage vaults stacked on racks in a clean, secure storage warehouse
Three chairs wrapped in moving blankets
A piece of furniture wrapped in a blue moving blanket on a dolly

Ready when you are.

Your rate by text in minutes, or a free on-site inspection if you'd rather we see it first.

Call 1-877-417-6060 · Text us (415) 358-6839

Get your free quote

Home size sets the crew: studio or a few items, 2 movers; 1 to 3 bedrooms, 3 movers; 4+ bedrooms or an office, 4 movers. Your price shows right away.

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● Free quote · No obligation Or call 1-877-417-6060 4.8 · 79 Google reviews CPUC Cal-T #0190543
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